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Create a New Address in an Address Book

You may view a video about this subject on our YouTube channel:  http://www.youtube.com/watch?v=d4HePvBoPEo

To begin, log into your Click2Mail account. Click "My Account" in the upper right-hand corner.

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Select "My Address Books" from the "My Assets" menu on the left. undefined

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To add an address to an existing address book, select it from the Address book menu and click "Create new address".

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Enter the appropriate information into the fields on the left.  The address label on the right will populate with the information you provide, showing you how the address will be printed on your mailpiece.  When you have finished entering all of the required information, click "Standardize Address". 

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Click2Mail uses CASS Certified software to compare the address you entered to the US Postal Service's official delivery point validation database.  The software analyzes the address and corrects minor problems such as missing ZIP codes or misspellings; this process is called "standardization".  If no errors are found in your address, you will receive a message stating that the "Address is standard".  Click "Ok" to return to your address book. 

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If errors are located in the address information, you will receive a message stating that the address is non-standard.  "Non-standard" addresses may not exist or the information you provided might be incorrect or incomplete.  For example, an apartment number may be missing from the address.  Whatever the reason, non-standard addresses are very likely to be undeliverable by the post office.  You can click "Ok" to keep the address and return to your address book, edit the address or click "Cancel".  

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If you choose to modify the address, simply edit the information in the fields on the left.  The "Ok" button will be replaced with the "Standardize Address" button.  Click "Standardize Address" to be informed that the address is not standardized or that the address is still non-standard.

If you have any additional questions, please contact Click2Mail Customer Support at  866-665-2787 or [email protected].  Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.