Download Intelligent Mail® (Non-Certified Tracking) Tracing Data
Click here to view a video about Intelligent Mail® and viewing related information from your Click2Mail account on our YouTube channel.
Most Click2Mail products are now mailed with an Intelligent Mail® barcode on them. Intelligent Mail® is used to trace the delivery of non-certified mail. While tracing is not available on the USPS.com website, it is returned to Click2Mail and we post it to your account. Tracing can indicate that a piece arrived at the delivery post office and in some cases, that a piece was delivered.
To view and download Intelligent Mail® data for an order, log in to your account. Click "My Account".
This will take you to your account dashboard. Your order history is at the bottom of your account dashboard. Locate the invoice you are researching and from the Action menu, click "View Tracking".
Tracking will be displayed.
There are two reports available for download. These reports provide additional information about all the scans received for your mail. The Summary Report is particularly helpful if you have many, many pieces in your order because it is a CSV file that you can easily sort and review.
Click "Download Summary Report" to download the Summary Report.
The Summary Report will download and you can open it to view it.
The Detail Report contains the same information but it is a PDF file. To download the Detail Report, click "Download Detail Report".
The Detail Report will download and you can open it to view it.