Ordering a List from Click2Mail
Once you have identified the geographic and demographic criteria for your list, it can be acquired quickly and easily from Click2Mail's online list interface. Specify your requirements on Click2Mail's list interface, agree to the terms and conditions and pay for your list. Lists are usually available for download within 5 minutes.
Although you can order your list online without any assistance, our customer support representatives can provide you with a quote and order the list for you on your behalf. If you prefer to order a list from a representative, email or call us at 866-665-2787. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.
To begin, log in to your Click2Mail account. Mouse over Mailing List Services and select the type of list you want to order.
From the Geography tab, click the geography type you will use to narrow down your list results. ZIP Code is used in this example.
Enter the specific geographic areas you want to include in your list search.
To add additional demographic or behavioral requirements to your mailing list, click "Additional Selections".
Click "All Selections" to view the list of available criteria.
Select the criteria you want to use for the search and click "Continue".
Make your desired selections within the specified criteria and click "Continue".
Click "Get List Count".
The total number of records meeting your criteria will be displayed. You can click the geography tab to modify your geographic specifications or add additional selections. The Get List Count button will replace the total number of records when you click on the Geography or Additional Selections tab.
To continue with the order process, click "Place Order".
Indicate the number of records you wish to order. Indicate the number of times you intend to use the list. Click "Continue".
Select "Internet Delivery" to indicate you are going to download the mailing list to your desktop. The most common selection from the File Format field is "CSV (Excel)". The most common selection from the Compression Type field is "ZIP Format (.ZIP)". Select "Printed" if you wish to have Click2Mail ship printed mailing labels to you. Click "Continue".
The order cost will be displayed in the order summary. There is a minimum $20 list price. Click "Continue".
An email will be sent to you when your list is ready to download. On this screen, specify the email address to which you would like the email sent. The email address associated with your account will be displayed by default. You can also specify an attention getting subject line if you would like. The subject line displayed in the image is the default. Click "Continue".
The next screen contains a lot of information so for this article it's been broken down into several images so each can be more thoroughly explained.
The Order Summary provides an order summary. The Billing Address section displays the default billing address associated with your account. If you need to change the billing address for the order, you can click "Change". If you are ordering printed labels, you will specify the address to which they are shipped in the Shipping Address section. Also displayed in the Shipping Address section is a list of the fields that will be included in your mailing list. After reviewing this information, scroll down to enter your payment information.
Enter the required payment information. Scroll down to complete your order.
You must read and agree to the License Agreement.
If you'd like to organize your mailing list purchases by campaign or project, you can add a new campaign or select an existing one. Click "Confirm".
You will receive one email confirming your order. The email will contain your order ID and a download password. You will not need the password if you are logged into your account when you download the list.
You will receive another email notification when the order has finished processing and is ready for downloading. The second email will also contain instructions for downloading your mailing list.
If you have any questions during the order process, please contact Click2Mail Customer Support at 866-665-2787 or [email protected].